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Software for fitness & wellness

Fitness businesses run on schedules and memberships — and the tools for both are either expensive platforms that take a cut or spreadsheets that don’t scale. Custom software gives you the booking and membership experience without the per-member tax.

The problem

What usually gets in the way

  • Class booking platforms that charge per member or per transaction
  • Memberships and payments managed by hand
  • No branded app, so clients live in someone else’s platform
  • Coaching and progress tracking spread across apps and chats
What we build

How we'd help

  • Class and session booking with waitlists
  • Membership management and recurring billing
  • Branded client apps for coaching and progress
  • Dashboards for occupancy and revenue
How it works

Working with fitness & wellness businesses

Fitness platforms price like landlords: per member, per month, forever. That's tolerable at 50 members and painful at 500 — at which point you're paying thousands a year for software whose main feature is a calendar. Custom flips the model: you pay once for a system you own, and adding your thousandth member costs nothing.

The core build is usually class booking with waitlists, recurring membership billing through Stripe or GoCardless, and a simple check-in flow. For coaches and PTs, a branded client app changes the relationship — your clients open your app for their programme and progress, not a generic platform with your logo squeezed into a corner.

The dashboards matter more than people expect. Which classes fill, which quietly lose money, what churn actually looks like month to month — most studio owners are guessing at these. Once the booking and billing run through your own system, those answers are just there.

FAQs

Common questions

Can it handle recurring memberships and failed payments?
Yes — recurring billing via Stripe or GoCardless with automatic retries and dunning emails for failed payments. Failed-payment chasing is exactly the kind of admin the system should do so you never have to.
Do I need a mobile app, or is a web booking system enough?
For most studios, a fast mobile web experience covers booking and it's cheaper to build. A branded app earns its cost when clients use it repeatedly — coaching programmes, progress tracking, communities. We'll give you a straight recommendation for your model rather than upsell the app by default.
What does gym or studio booking software cost to build?
A web-based class booking and membership system starts from around £15,000 fixed price. Compare that with per-member platform fees over two or three years and the payback point is usually easy to find.

Let's talk about your fitness & wellness project.

A free 30-minute chat, no obligation. We'll tell you honestly what would help and roughly what it would take.