FAQ
Straight answers to the questions founders actually ask
What a custom app should cost, how to work out what's worth building, build vs buy, how to tell if a developer is any good, and where AI genuinely earns its keep.
Common questions
The things people ask us most
How much should a custom app cost?
For a genuine custom app, an MVP in the UK usually lands between £30k and £80k, driven far more by scope and complexity than by who builds it. Cheap quotes tend to skip tests, security, and architecture, which costs you more later when it has to be rebuilt. We always give a fixed-price quote for a defined scope, so you know the cost before any work begins.
How do I know what to build in the first place?
This is the real starting point, and most founders overbuild. The trick is to strip v1 down to the one workflow that proves people will pay you, ship that, learn from real users, and reinvest. We help you work out what's actually worth building before we build it, and that discovery is often the most valuable part of the whole engagement.
Should I build it myself, buy something off the shelf, or use AI?
Buy the plumbing (auth, payments, CRM, scheduling) and build only the thing that makes you special. AI genuinely helps for fuzzy, language-shaped problems like summarisation and semantic search, but it's overkill when a simple rule would do, and a poor fit when you need an exact, predictable answer every time. Right tool, right problem.
I built a prototype with AI tools and it keeps breaking. What now?
That's 'vibe decay', and it's extremely common around 5–10k lines of code. The good news: you don't start over. The prototype proved your idea works. What has to change is security (secrets, real authentication, input validation), architecture (untangling it so changes stop breaking things), and tests (so you can move without fear). We stabilise and harden these incrementally while keeping the app running.
Do I need a native app in the App Store, or will a web app do?
For most MVPs a Progressive Web App (PWA) is the smart choice: no download friction, instant updates, one codebase, far lower cost. Native is worth it when you need deep device features, top-tier performance, or App Store discovery. Start with a PWA, prove the product, and go native later if you have a concrete reason.
How do I know if a developer is any good when I'm not technical?
You don't need to read code to protect yourself. Insist on a fixed-price quote for a defined scope, ask what's NOT included (tests? security? handover docs?), confirm in writing that you own the code, and require working progress every week or two rather than a big reveal at the end. Be suspicious of anyone who quotes without asking questions about your scope, integrations, and users.
Can you add AI to my product or business?
Yes, where it genuinely helps. AI earns its place on fuzzy, language-shaped problems: summarising documents, smarter search, answering customer questions, automating repetitive triage. Our team has shipped production AI on AWS Bedrock, including an official AWS solution shown at IBC 2024. We'll also tell you honestly when a simple rule or an off-the-shelf tool would do the job better and cheaper.
Why not just hire a cheap developer or an offshore agency?
You can, and sometimes it works. But the cheapest quote usually excludes the invisible-but-critical work: tests, security, real architecture, documentation. It looks fine on day one and falls over by day ninety, and the rescue costs more than doing it properly would have. Cheap isn't cheap; it's deferred.
Where are you based, and can we meet in person?
Yes. We're based in West Molesey, Surrey, so we can meet in person across Surrey and London. We also work with clients anywhere in the world: we have a solid remote setup using shared progress boards and communication channels like Slack, so distance is never a barrier to working closely together.
What if I just need honest advice, not a build?
That's genuinely welcome. A lot of the value we add is telling founders what NOT to build, or that an off-the-shelf tool will do the job for £40 a month. Book a free 30-minute chat and we'll give you a straight answer, no sales pitch.
Go deeper
Longer reads on these questions
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